Shipping Policy
lorddoc.com is operated by Shenzhen Shangchenxi Trading Co., Ltd.
All products are designed for presentation, display, reference, or souvenir purposes only.
This Shipping Policy explains how orders are processed, shipped, and delivered by LordDoc.
1. Order Processing Time
All orders require a processing period before shipment:
lStandard production: typically several business days
lCustom or complex designs may require additional time
lProcessing time does not include shipping duration
2. Shipping Methods
We offer multiple shipping options depending on destination:
lStandard international shipping
lExpress shipping (when available)
Shipping carriers are selected based on efficiency, reliability, and destination.
3. Estimated Delivery Time
Delivery time depends on:
lShipping method selected
lDestination country or region
lCustoms clearance and local postal services
Delivery times are estimates and not guaranteed.
4. Customs & Duties
Customers are responsible for:
lImport duties
lCustoms taxes
lClearance fees
LordDoc is not responsible for delays caused by customs inspections.
5. Incorrect Address
Please ensure shipping information is accurate. We are not responsible for:
lDelays caused by incorrect addresses
lPackages returned due to incomplete information
Reshipping fees may apply.
6. Lost or Delayed Packages
If a package is delayed or lost, we will assist with inquiries, but final delivery responsibility lies with the shipping carrier.
