Shipping Policy

lorddoc.com is operated by Shenzhen Shangchenxi Trading Co., Ltd.

All products are designed for presentation, display, reference, or souvenir purposes only.

This Shipping Policy explains how orders are processed, shipped, and delivered by LordDoc.

1. Order Processing Time

All orders require a processing period before shipment:

lStandard production: typically several business days

lCustom or complex designs may require additional time

lProcessing time does not include shipping duration

2. Shipping Methods

We offer multiple shipping options depending on destination:

lStandard international shipping

lExpress shipping (when available)

Shipping carriers are selected based on efficiency, reliability, and destination.

3. Estimated Delivery Time

Delivery time depends on:

lShipping method selected

lDestination country or region

lCustoms clearance and local postal services

Delivery times are estimates and not guaranteed.

4. Customs & Duties

Customers are responsible for:

lImport duties

lCustoms taxes

lClearance fees

LordDoc is not responsible for delays caused by customs inspections.

5. Incorrect Address

Please ensure shipping information is accurate. We are not responsible for:

lDelays caused by incorrect addresses

lPackages returned due to incomplete information

Reshipping fees may apply.

6. Lost or Delayed Packages

If a package is delayed or lost, we will assist with inquiries, but final delivery responsibility lies with the shipping carrier.